Frequently Asked Questions

Yes. A valid physician or provider order is required for all specimen collection services.

No. Butterfly Mobile Diagnostics provides specimen collection services only. All testing is performed by the designated laboratory.

We are a private-pay mobile collection service. Laboratory testing will be billed separately by the performing laboratory and will be covered by your insurance plan.

We can collect specimens in your home, workplace, assisted living facility, nursing home or other approved location.

We accept Credit Cards, Debit Cards, Google Pay and Cash.

Same-day appointments may be available based on scheduling and location. Please contact us for availability.

Yes. We offer STAT blood draw services for time-sensitive laboratory orders.

Absolutely. With over 16 years of phlebotomy experience, we have extensive experience with difficult veins, rolling veins and challenging collections.

You can upload your physician's laboratory order through our website, email it to us or provide it before your appointment.

Laboratory results are sent directly to your ordering provider. Please contact your healthcare provider regarding test results. 

Your specimen is properly labeled, packaged and transported to the designated laboratory according to laboratory requirements and industry standards.

Please contact us as soon as possible. We request at least 24 hours notice for cancellations or rescheduling.